Some other questions we often get from prospect clients are, “are private detectives legal?” and “what are the laws concerning private detectives in Sri Lanka?” In terms of legality, we can only speak for ourselves, but everything we do is within the boundaries of the law. When we operate in Sri Lanka and abroad we obey the laws that apply to our line of work. Our staff includes legal experts, and veterans of foreign intelligence agencies that are well-versed in national and international regulations regarding this business. Pinpoint may be unique in this respect, but that is why the price at Pinpoint is higher than the average cost of a private investigator. At Pinpoint our loyalty is to our clients, and we protect them at any cost. We try to always operate with transparency, for the sake of our clients and for legal concerns.
Our detective agency doesn’t keep files or store copies of documents and materials on completed projects. All collected data is handed over to the customer together with the report, and then completely removed from all of our data carriers. We always inform our customer that, if the original is lost, we can’t reissue the material – it has been destroyed. If the customer wishes to resume cooperation with us after a while, we have to ask him for the collected materials, or gather everything anew.
Fixed price contract
In the case of the fixed price contract, the list of services and the desired result is agreed upon with the customer in advance. A common example of a fixed-price contract is putting together a dossier on a person. We guarantee that you get certain information for a certain amount of money. In this case the amount is not subject to change. The terms of payment are an advance payment plus the fee in the ratio of 50/50.
The fixed price contract is the simplest type of contract we offer. Everything works by the classic formula: money – service – money. In the beginning the customer is made aware of the final service cost, the duration of the service, and our payment terms, which are not subject to change.
We use open contracts when it is impossible to determine the final service cost, definitive list of services, and/or the period of their provision in the first place. In this case, a general investigation plan and approximate list of actions is drawn up at the consultation. This list can be corrected as the work progresses, both upwards (if the things that have been done are not sufficient for achieving the result) and downwards (if we managed to achieve success at an earlier stage). Payment is made by instalments called “contract steps”. Based on each step’s result the Customer receives a report and decides on whether to continue or terminate the investigation.
This type of contract is used in cases wherein the customer applies for unusual services, which require more than just a good investigator, legal adviser, psychologist or IT-specialist. This class of cases requires creative, outside-of-the-box solutions personally tailored to the needs of the customer. For more detailed information about this term you can read here.